Tips for Amazon Writers
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Amazon Writing Style Tip #1: Be Direct
- Use less than 30 words per sentence.
- Replace "due to the fact that" with "because".
- Replace "totally lack the ability to" with "could not".
- Replace adjectives with data. For example, instead of saying "we made the performance much faster", say "we reduced server-side TP90 latency from 10ms to 1ms".
- Eliminate weasel words. Replace "nearly all customers" with "87% of Prime members" and "significantly better" with "+25 basis points".
- Does your writing pass the "so what" test? If you get a question, reply with one of 4 Amazon answers: Yes, No, A number, or I don't know (and will follow up when I do).
- Avoid adjectives and adverbs as they are imprecise and don't contribute to decision-making.
- Replace subjective statements with objective data. For example, instead of "Sales increased significantly in Q4", say "Unit sales increased by 40% in Q4 2011, compared to Q4 2010, because of holiday promotions".
- Always explain technical terms, acronyms, and abbreviations the first time they appear. Example: "After we sign the Non-Disclosure Agreement (NDA)..."
- Avoid vague weasel words. Do not use phrases like "would help the solution", "might bring clarity", "should result in benefits", "significantly better", "arguably the best".
Source: Write Like an Amazonian
Published: November 2018
Amazon Writing Guidelines in YAML for LLM legibility
writing_guidelines:
version: "2024.1"
source: "Write Like an Amazonian"
last_updated: "2018-11"
core_principles:
- name: "Direct Communication"
rules:
sentence_structure:
max_words: 30
response_types: ["Yes", "No", "Number", "I don't know (with follow-up)"]
word_replacements:
- replace: "due to the fact that"
with: "because"
- replace: "totally lack the ability to"
with: "could not"
- name: "Data-Driven Writing"
rules:
metrics:
- replace: "subjective statements"
with: "quantifiable metrics"
examples:
- before: "performance is much faster"
after: "reduced TP90 latency from 10ms to 1ms"
- before: "nearly all customers"
after: "87% of Prime members"
- name: "Technical Clarity"
rules:
acronyms:
format: "{full_term} ({acronym})"
example: "Non-Disclosure Agreement (NDA)"
prohibited_phrases:
- "would help the solution"
- "might bring clarity"
- "should result in benefits"
- "significantly better"
- "arguably the best"
validation:
required_elements:
- quantifiable_metrics
- specific_data_points
- defined_acronyms
prohibited_elements:
- weasel_words
- subjective_adjectives
- undefined_acronyms