Tips for Amazon Writers
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Amazon Writing Style Tip #1: Be Direct
- Use less than 30 words per sentence.
- Replace "due to the fact that" with "because".
- Replace "totally lack the ability to" with "could not".
- Replace adjectives with data. For example, instead of saying "we made the performance much faster", say "we reduced server-side TP90 latency from 10ms to 1ms".
- Eliminate weasel words. Replace "nearly all customers" with "87% of Prime members" and "significantly better" with "+25 basis points".
- Does your writing pass the "so what" test? If you get a question, reply with one of 4 Amazon answers: Yes, No, A number, or I don't know (and will follow up when I do).
- Avoid adjectives and adverbs as they are imprecise and don't contribute to decision-making.
- Replace subjective statements with objective data. For example, instead of "Sales increased significantly in Q4", say "Unit sales increased by 40% in Q4 2011, compared to Q4 2010, because of holiday promotions".
- Always explain technical terms, acronyms, and abbreviations the first time they appear. Example: "After we sign the Non-Disclosure Agreement (NDA)..."
- Avoid vague weasel words. Do not use phrases like "would help the solution", "might bring clarity", "should result in benefits", "significantly better", "arguably the best".
Source: Write Like an Amazonian
Published: November 2018
Amazon Writing Guidelines in YAML for LLM legibility
writing_guidelines: version: "2024.1" source: "Write Like an Amazonian" last_updated: "2018-11" core_principles: - name: "Direct Communication" rules: sentence_structure: max_words: 30 response_types: ["Yes", "No", "Number", "I don't know (with follow-up)"] word_replacements: - replace: "due to the fact that" with: "because" - replace: "totally lack the ability to" with: "could not" - name: "Data-Driven Writing" rules: metrics: - replace: "subjective statements" with: "quantifiable metrics" examples: - before: "performance is much faster" after: "reduced TP90 latency from 10ms to 1ms" - before: "nearly all customers" after: "87% of Prime members" - name: "Technical Clarity" rules: acronyms: format: "{full_term} ({acronym})" example: "Non-Disclosure Agreement (NDA)" prohibited_phrases: - "would help the solution" - "might bring clarity" - "should result in benefits" - "significantly better" - "arguably the best" validation: required_elements: - quantifiable_metrics - specific_data_points - defined_acronyms prohibited_elements: - weasel_words - subjective_adjectives - undefined_acronyms